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For Enterprise Architecture Professionals

The Forrester Wave™: Enterprise Content Management, Q4 2011

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind

November 1, 2011

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Why Read This Report

In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four content-centric technology areas. Microsoft challenges the leaders with enhanced capabilities in business, foundational, and persuasive content. Strong Performer Hyland Software strengthens its position by enhancing its business and foundational capabilities to complement its traditional image and archive focus. Strong Performers HP and Xerox find success by targeting business and foundational content, while Strong Performer Perceptive Software targets business and transactional content. Contender Allen Systems Group (ASG) has found success by focusing on transactional content, and Contender Alfresco Software continues to strengthen its ECM functionality by focusing on business and foundational content.

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  • Forrester Wave™: Enterprise Content Management, Q4 '11 Overall
  • Forrester Wave™: Enterprise Content Management, Q4 '11 Foundational
  • Forrester Wave™: Enterprise Content Management, Q4 '11 Business
  • Forrester Wave™: Enterprise Content Management, Q4 '11 Transactional

Table of Contents

  • Say Goodbye To ECM Suites; Content-Centric Technologies Are ECM's Future
  • Role Players Put Pressure On The Traditional Heavyweights
  • ECM Vendor Evaluation Overview
  • The Four Horsemen Lead While Role Players Address Specific Content Areas
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents