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For Enterprise Architecture Professionals

The Forrester Wave™: Enterprise Content Management Suites, Q4 2007

EMC, IBM, And Oracle Lead, With Open Text Leading Pure Plays

November 9, 2007

Primary author headshot


  • By Kyle McNabb
  • with Connie Moore,
  • Diana Levitt

Why Read This Report

Forrester evaluated 11 enterprise content management (ECM) suite vendors across approximately 60 criteria and found that IBM, EMC, and Oracle lead thanks to suite breadth and a focus on enterprise information management needs. Open Text leads all pure plays with a strong core suite of ECM tools. Interwoven, Hyland, and Vignette, all Strong Performers, focus more attention on supporting content-centric applications than providing an ECM platform. Microsoft, another Strong Performer, misses some important features, but it has a bright future in ECM. Finally, Contenders SAP, Xerox, and Alfresco Software lack breadth and depth but show promise in ECM as alternatives to ECM's four horsemen: EMC, IBM, Microsoft, and Oracle.

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Table of Contents

  • Wanted: ECM Suites To Bring Order To Content Chaos
  • ECM Suites Evaluation Overview
  • The Four Horsemen Of ECM Cast A Big Shadow Over All Others
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents