The Forrester Wave™: Enterprise Listening Platforms, Q1 2014
The 11 Providers That Matter Most And How They Stack Up
January 22, 2014
Why Read This Report
In Forrester's 27-criteria evaluation of enterprise listening platform vendors, we identified the 11 most significant software and service providers in the category — Attensity, Brandwatch, Converseon, Crimson Hexagon, NetBase, salesforce.com (Radian6), Sprinklr, Synthesio, Sysomos, Tracx, and Visible Technologies — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights professionals select the right partner for their enterprise social listening needs.
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Tools And Templates
Vendor Selection Aids
- Forrester Wave™: Enterprise Listening Platforms, Q1 '14
Table of Contents
- Social Data Management Requires A Listening Platform
- This Evaluation Focuses On Enterprise Listening Platforms
- Listening Vendors Respond To Market Demands With Varied Success
- Vendor Profiles
- Supplemental Material
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