Wave Report

The Forrester Wave™: Webconferencing, Q3 2013

Cisco Systems, Saba Software, Adobe, IBM SmartCloud Meetings, And Microsoft Lead With Comprehensive Solutions

September 13th, 2013
Philipp Karcher, null
Philipp Karcher
With contributors:
Peter Burris , Kelsey Murphy

Summary

In Forrester's 58-criteria evaluation of webconferencing products, we identified the 11 most significant products — Adobe Connect, AT&T Connect, Cisco WebEx, Citrix GoToMeeting, FuzeBox FuzeMeeting, IBM Sametime, IBM SmartCloud Meetings, InterCall Unified Meeting, Microsoft Lync, PGi GlobalMeet, and Saba Meeting — in the category and researched, analyzed, and scored them. This report details our findings about how well each product fulfills our criteria and where they stand in relation to each other to help the collaboration leadership team select the right webconferencing solution for the company's environment.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.