Save or Share this Report

For B2C Marketing Professionals

The Future Of Music On Cell Phones

August 17, 2009


Why Read This Report

Uptake of music on phones in the US has been lackluster so far. Part of the reason is that mobile and music providers have focused on their business models first and the user experience second. Europe and Asia have fared better in terms of user adoption, but direct revenues from mobile music remain lean. Listening to music will eventually converge on the phone, albeit slowly — and music on phones will be about playback and discovery, not purchase. Some music services will evolve to extend the PC-based music experience to customers, while others will exploit mobile's unique strengths as an always-connected, always-carried, highly personal communications device. To benefit from mobile music adoption, music labels need to shift their strategy from direct to indirect revenue gains, services need to become platform-agnostic, and device makers and carriers need to up the ante on innovative offerings.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Table of Contents

  • Mobile Music Is Yet To Live Up To Expectations

  • The Success Of Mobile Music May Not Be As Sweet For Some

  • Take Charge Of The Future Instead Of Reacting To It
  • Supplemental Material
  • Related Research Documents