Trends Tool

The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Utilities

December 4th, 2019
Martin Gill, VP, Research Director
Martin Gill VP, Research Director
Carlton A. Doty, null
Carlton A. Doty
Julie Ask, null
Julie Ask
With contributors:
Fiona Swerdlow , Brandon Purcell , Ian Jacobs , Joe Stanhope , Nicole Murgia , Daniel Hong , Fatemeh Khatibloo , Jeffrey Hammond , Kjell Carlsson, PhD , Michael Facemire

Summary

Emerging technologies will impact what is possible in the consumer utilities market — electricity, water, and gas — in terms of controlling consumption but will have less influence on direct purchases or commerce on mobile devices. The accompanying PDF provides a closer look at the impact that emerging technologies will have on the utilities industry in the next decade. This report is part of a series on mCommerce in 2030 across multiple industries.

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