The proposed merger between GXS and Inovis will combine the resources of two of the largest business-to-business (B2B) service providers. Forrester does not believe that this development should be cause for concern among existing customers or those who are considering becoming customers of either of these two B2B providers. In fact, this move could lead to a combined entity that is better able to support higher levels of managed services, software-as-a-service (SaaS)-based solutions, and cloud computing alternatives.