Trends Report

The Pipeline Is Less Than Half Empty

Tech Marketing's Contribution To Revenue Opportunity Is Underwhelming

August 2nd, 2011
Peter Burris, null
Peter Burris
With contributors:
Peter O'Neill , Sophia Vargas

Summary

Technology sales and product groups routinely besiege tech marketing professionals to justify budgets, programs, and T-shirt designs. Tech marketers typically respond with a slew of marketing activity metrics, each purporting to demonstrate marketing's contribution to the business. However, on the basis of one straightforward marketing metric — marketing-sourced pipeline — the simple truth is that tech marketing's contribution is underwhelming. Data from Forrester's Q1 2011 North American B2B Technology Marketing Tactics And Benchmarks Online Survey, compiled from interviews with nearly 140 senior tech marketers at global technology companies, tells the story: Tech marketers must adopt new approaches to engage customers if they're going to increase their business contribution, drive market success, and start leading tech companies from the front instead of in sale's slipstream.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.