Best Practice Report

The Promises And Perils Of Low Code In Insurance Business Processes

Leverage Low-Code Capabilities By Wedding Business Experts And Developer Forces

January 16th, 2020
Ellen Carney, Principal Analyst
Ellen Carney Principal Analyst
With contributors:
Oliwia Berdak , John Rymer , Sara Sjoblom , Corrado Loreto , Sam Bartlett

Summary

The hottest job in tech? Software developers, where the supply-demand imbalance is getting more acute, especially in insurance. Insurance technologists are hoping to turn business users into low-code developers to relieve resource constraints and reduce development costs. But not all business users are fit to become “citizen developers.” Instead, insurance business and tech teams must strike internal partnerships that meld business experts in areas like underwriting with application design and delivery (AD&D) teams that govern the development process.

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