Best Practice Report

The Road Map To BT Maturity

How CIOs Should Identify And Track Next Practices

April 30th, 2008
Craig Symons, null
Craig Symons
With contributors:
Caroline Roeleveld-Hoekendijk , Laurie Orlov , Alex Cullen , Lutz Peichert , Tom Pohlmann

Summary

IT maturity frameworks abound, but none take into account business technology (BT) — where technology is embedded in the business, recognized as indispensable, and managed as a shared and strategic capability. Forrester's BT Maturity Road Map examines technology leadership practices through a lens of five elements — strategy, process, structure, performance measurement, and culture — and identifies five maturity levels, each of which is ever more harmonized and blended with the work of the enterprise and its business network.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.