Skip to main content

Save or Share this Report

For CIOs

The Role Of Telcos In Digital Ecosystems: Gaps Between Ambition And Reality

CIOs Will Rely On Telcos For Connectivity In Digital Ecosystems — But Very Little Else

November 11, 2015

Primary author headshot

Authors

Why Read This Report

Rising customer sophistication forces businesses to become more customer-obsessed and work with vendors and ecosystem partners to boost customer experiences and operational excellence to enhance smart manufacturing, distribution, and supply chains. These ecosystems are essential to supporting customers throughout their life cycle. Telcos' digital future will be decided by their big data, cloud, and service orchestration capabilities. This report helps CIOs evaluate telcos as digital ecosystem vendors: where and how telcos can partner with CIOs to deliver insights into consumer behavior and support operational ecosystems via enhanced network-centric services.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).

Purchase

Table of Contents

  • Network Infrastructure Quality Shapes New Digital Ecosystems
  • The Network Will Remain Telcos' Core Asset
  • Telcos Struggle To Act As A Strategic Digital Business Partner
  • WHAT IT MEANS

  • Only Few Telcos Will Become Strong Digital Ecosystem Players
  • RECOMMENDATIONS

  • Choose Telcos As Ecosystem Partners With Care
  • Supplemental Material
  • Related Research Documents

Recommended Research