Advanced Search

Save Or Share This Report

For Sourcing & Vendor Management Professionals

The Satyam Saga — First Anniversary Report Card

Mahindra Satyam Is Recovering But Is No Longer A Top-Five Offshore Player

March 5, 2010

Authors

  • By Sudin Apte
  • with Christine Ferrusi Ross,
  • Philipp Karcher

Why Read This Report

Satyam Computer Services, in its new incarnation, "Mahindra Satyam," still faces the aftermath of what happened a year ago. While its situation has improved, fallout from the fraud committed by Satyam's promoter and ex-chairman and the subsequent loss of reputation has taken its toll on the company's business. Once touted as the fourth-largest offshore IT services company, it is working hard to stabilize its operations and to cope with legal battles, exiting clients, loss of executives, and higher attrition. While many steps have been taken to restore the lost brand and its business, there is still a long way to go. So, how did the company fare in the past year since the fraud erupted? Our research — comprised of client interviews, discussions with current and former Mahindra Satyam officials, and analysis of the available data — leads us to give the company a grade of six on a 10-point scale. Clients should be cautious when dealing with the company and keep an eye on its ongoing problems of high attrition, cultural differences between the new management and old Satyam staffers (as in any typical acquisition), and risks from the unavailability of audited financials.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Recommended Research