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For CIOs

The Shrinking Productivity Gains From Technology Investments

CIOs Will Need A New Approach To Justifying Their Tech Investments

May 1, 2019

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Why Read This Report

Improving productivity has been core to the value proposition for technology investments. However, trends in overall US productivity indicate that tech spending is not delivering the same lift to productivity it once did. Of course, there are exceptions to this emerging rule, so there are still many cases when tech investments can be justified based on productivity gains. CIOs will increasingly need to justify tech investments based on effectiveness and probabilistic benefits (more positive outcomes; fewer negative outcomes).

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Table of Contents

  • What Does Falling Productivity Growth Mean?
  • A Post-2012 Slowdown In Productivity Is Clear Across All Industries
  • Eight Reasons Why Tech Spending Is Having Less Productivity Benefit
  • Recommendations

  • Build Your Tech Business Case On Effectiveness
  • Supplemental Material
  • Related Research Documents

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