Navigate The Turbulent Waters Of Enterprise Collaboration
March 4, 2016
Why Read This Report
Enterprise collaboration is a long-established category of technologies (e.g., email, unified communications, and social networking) that continues to evolve. Properly deployed and adopted, it can provide the connective tissue of the customer experience (CX) ecosystem. This report details how application development and delivery (AD&D) professionals supporting collaboration initiatives should work with other stakeholders to establish a vision and strategy.
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Table of Contents
- Your Collaboration Tech Strategy Must Support Customer Obsession
- Collaboration Technologies Include Several Innovative Features
- Collaboration Requires An Open Culture To Drive Adoption
What It Means
- Find Your Enterprise Collaboration North Star
- Supplemental Material