Data Overview Report

The State Of Consumers And Technology: Benchmark 2010, US

North American Consumer Technographics®

September 21st, 2010
JA
Jacqueline Anderson
With contributors:
Reineke Reitsma , Erica Sorensen , Michael Munsell

Summary

This report is a graphical analysis of Forrester's North American Technographics® Benchmark Survey, 2010 (US, Canada). It provides a generational overview of US consumers' demographics, behaviors, and technology attitudes. We have included five-year forecasts on the adoption of PCs (laptops and desktops), Internet, broadband, high-definition televisions (HDTVs), home networks, DVRs, and eReaders. Forrester's Technographics data reveals that while Gen Yers (ages 18 to 30) lead adoption of almost every online behavior, Gen Xers (ages 31 to 44) are a close rival. Gen Xers use digital applications as a functional extension of their lives. Boomers (ages 45 to 65) and Seniors (ages 66 and older) are more reserved in their adoption of technologies and digital behaviors but do adopt technologies that play a role in pre-established behaviors.

Want to read the full report?

Contact us to become a client

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.