Trends Report

The Top 10 Business, Process, And Technology Trends Impacting Business Process Pros In 2011

April 12th, 2011
Connie Moore, null
Connie Moore
Rob Karel, null
Rob Karel
With contributors:
Craig Le Clair , Emily Fowler-Cornfeld

Summary

Business process (BP) professionals live at the crossroads of business and technology, providing business process management (BPM) insights to technologists and process technology insights to business stakeholders. When working at their best, BP pros infuse process improvement and transformation projects with critical business knowledge, process expertise, and technology insights that affect both short-term and long-term developments. In 2011, 10 significant trends will transform how companies get work done within business processes. By incorporating these trends into their processes, enterprises can start moving toward business agility and transformation.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.