Tech Tide Report

The Forrester Tech Tide™: Experience Design, Q3 2018

Nineteen Technologies Underpin Experience Design

August 23rd, 2018
Jennifer Wise, null
Jennifer Wise
Kelly Price, null
Kelly Price
Andrew Hogan, null
Andrew Hogan
Faith Adams, null
Faith Adams
Alex Causey, null
Alex Causey
With contributors:
David Truog , Amanda Chen , Shayna Neuburg


Experience design (XD) is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in XD, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 19 technology categories that support experience design. XD professionals should read this report to shape their firm's investment approach to these technologies.

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