The Innovation Engine: Unleash Your Employees’ Potential To Innovate

February 26th, 2020
With Contributors:
Amanda Chen
and Shayna Neuburg


This report lays out best practices so CX pros and their colleagues can apply these lessons to ideate, incubate, and launch winning innovations.

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This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.