Report

The Six Key Elements Of Proactive Chat

Evolve Proactive Chat To Proactive Engagement
October 2nd, 2014
With Contributors:
Tony Costa
Zia Daniell Wigder
and Victoria Boutan

Summary

Online consumers demand effortless engagement, which often means live help for pre- or post-purchase questions. eBusiness leaders increasingly deploy proactive chat to deliver effortless engagement experiences. Proactive chat also helps increase customer

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