Report

The Top 10 Chatbots For Enterprise Customer Service

June 29th, 2017
With Contributors:
Bill Seguin
and Diane Lynch

Summary

In Forrester's evaluation of the emerging market for chatbots in customer service, we identified the10 most significant providers — [24]7, Artificial Solutions, Creative Virtual, Inbenta, Interactions, IPsoft, Nanorep, Next IT, Nuance, and Reply.ai — in t

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