Trends Report

Three Key Tips To Optimizing Your Commercial Relationship With SAP

Encourage SAP To Adapt To Current Licensing Trends

November 3rd, 2011
Duncan Jones, null
Duncan Jones
With contributors:
Christopher Andrews , Mark Grannan

Summary

Many sourcing and vendor management professionals are currently facing tough negotiations with SAP, which does over 40% of its license business in the fourth quarter. The challenge, however, is getting the best possible deal with SAP despite having little real negotiation leverage — for instance, in many cases, your SAP rep knows you can't go to a different product. Yet this does not mean that you're powerless in your SAP negotiations. This report describes some best practices for dealing with SAP that Forrester has identified from dozens of client interactions over the past year. In particular, we'll explain the importance of shared incentives, alignment, and packages.

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