Trends Report

Transform Your IAM Strategy To Succeed In The Post-Pandemic Era

How IAM Can Support New Remote Workforce Requirements And Customers At Scale

September 2nd, 2020
Andras Cser, Vice President, Principal Analyst
Andras Cser Vice President, Principal Analyst
Sean Ryan, null
Sean Ryan
With contributors:
Merritt Maxim , Benjamin Corey , Peggy Dostie

Summary

The COVID-19 pandemic has caused a global macroeconomic downturn creating potentially significant reductions in tech spending. Identity and access management (IAM) and security and risk (S&R) pros must respond adequately to this new environment while maintaining high levels of service for workforce-, business partner-, and customer-facing IAM. This report summarizes recent IAM trends from our end user and vendor clients and provides guidance on how to optimize your IAM vendor portfolio, rethink your business processes, and deliver more resilient IAM services.

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