Skip to main content

Save or Share this Report

For Security & Risk Professionals

Transform Your IAM Strategy To Succeed In The Post-Pandemic Era

How IAM Can Support New Remote Workforce Requirements And Customers At Scale

September 2, 2020

Authors

Why Read This Report

The 2020 COVID-19 pandemic has caused a global macroeconomic downturn creating potentially significant reductions in technology spending. IAM and S&R professionals must respond adequately to this new environment while maintaining high levels of service for workforce-, business partner-, and customer-facing IAM. In this report, we summarize recent IAM trends from our IAM end user and vendor clients and provide guidance on how you can optimize your IAM vendor portfolio, rethink your business processes, and deliver more resilient IAM services.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).

Purchase

Table of Contents

  • IAM Will Be Under Heavy Fire Both During And After COVID-19
  • Consolidation Is Key To Your COVID-19 Response
  • Responding To Workforce And Partner IAM Impacts
  • Responding To Customer IAM Impacts
  • Recommendations

  • Use IAM To Manage Pandemic-Related Budget Reductions
  • Related Research Documents

Recommended Research