Trends Report

Transforming Application Delivery

An Empowered Report: Empower Delivery Teams To Succeed Despite Constant Change

February 3rd, 2011
Diego Lo Giudice, Vice President, Principal Analyst
Diego Lo Giudice Vice President, Principal Analyst
Dave West, null
Dave West
With contributor:
Mike Gilpin

Summary

Application development and delivery organizations are at the heart of the shift to business technology. But while coupling app delivery more directly with the business brings the opportunity to deliver more business value, it also puts teams in the middle of the rapid changes driving business growth and competition. Succeeding in this environment requires a new mindset coupled with organizational and process change. Forrester's research on more than 75 organizations transforming to meet these challenges shows that holistic change programs that combine bottom-up and top-down approaches are the most effective in delivering the results the business demands. To ensure your success, base your transformation program on a Lean framework that takes into consideration strategy, business alignment, people, process, and technology, providing principles and practices to maximize value, reduce waste, and speed your response to change.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.