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Trends 2016: North American Digital Insurance

The Age Of The Customer Expands The Scope Of Digital Influence In 2016

April 13, 2016

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Why Read This Report

US and Canadian digital insurance teams have come face to face with the age of the customer. Customers expect to have their problems solved whenever, wherever, and on any device. New competitors are setting these expectations, even as disrupters like Google go dark. As a result, digital business teams and their BT management partners have to make technology decisions much faster than many are used to. This report focuses on the drivers shaping the insurance landscape and the key actions that North American insurance digital business strategy teams must take through the remainder of 2016 as a result.

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Table of Contents

  • Insurance Digital Business Strategy Drivers To Watch In 2016
  • Digital Business Strategy Execs: Drive The Shift To Becoming Digital
  • Supplemental Material
  • Related Research Documents

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