Trends Report

Unified Communications And Collaboration Is Poised For Growth As Demand Rises

November 6th, 2012
Henry Dewing, null
Henry Dewing
TJ Keitt, null
TJ Keitt
With contributors:
Art Schoeller , Christopher Voce , Heather Belanger , Onica King

Summary

I&O professionals choosing unified communications and collaboration (UC&C) solutions today face a daunting array of solution types, capabilities, and business models. This report outlines a categorization of UC&C solutions, firms' needs for UC&C, and current UC&C business models. Matching user and business unit need to collaboration capabilities and optimizing the business model based on your firm's technical and financial profile will increase the return on investment in UC&C by providing a solid foundation for innovation.

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