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For Infrastructure & Operations Professionals

Use An I&O Road Map To Lead I&O Into The Future

Define A Strategic Plan To Drive Your I&O Transformation

April 5, 2016


  • By Jean-Pierre Garbani,
  • Richard Fichera,
  • Wolfgang Benkel
  • with Eveline Oehrlich,
  • Amy DeMartine,
  • John Rakowski,
  • Vanessa Wegner

Why Read This Report

Infrastructure and operations (I&O) pros must architect, implement, and operate the production engine that supports — and preferably anticipates — the business' various applications and service needs. Thus, I&O needs a strategic plan and road map that is flexible and agile; it must be based on options that reflect macro trends and must leave the details at the project level. This report explores these trends and examines the available options to help I&O organizations build a short-, medium-, and long-term road map. This is an update of a previously published report titled "Create An Infrastructure And Operations Transformation Road Map"; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Business Agility Requires Agile I&O Planning And Execution
  • I&O Must Deliver On New Market Imperatives
  • Orchestrate The I&O Transformation
  • Draft The I&O Transformation Road Map
  • Recommendations

  • Build An Agile And Flexible I&O Transformation Road Map
  • Supplemental Material
  • Related Research Documents