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For Customer Insights Professionals

Vendor Landscape: Digital Intelligence Technology Providers You Should Care About

Landscape: The Digital Intelligence Playbook

February 17, 2017

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This is the Landscape report in The Digital Intelligence Playbook For 2018.

Why Read This Report

Digital intelligence practitioners use data and analytics to delight customers with optimal experiences wherever they digitally interact with their firms. The exploding volumes and variety of digital interactions have resulted in a confusing array of technologies available to build a complete digital intelligence architecture. This report helps customer insights (CI) pros make sense of the digital intelligence vendor landscape with seven different digital intelligence tech categories to help guide decision makers on the combination of technology vendors they need to partner with.

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Table of Contents

  • Digital Intelligence Tech Joins Insights To Digital Engagement
  • Understand Tech Vendors To Build Your Digital Intelligence Strategy
  • Competing Demands Challenge And Diversify Vendor Approaches
  • What It Means

  • DI Landscape Complexities Preoccupy Execs And External Partners
  • Supplemental Material
  • Related Research Documents

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