Save or Share this Report

For CIOs

Vendor Landscape: Wellness Platforms For Customer Engagement And Loyalty

Wellness Platforms Offer Payers And Providers An Opportunity To Deepen Customer Engagement

July 10, 2017

Authors

  • By Kate McCarthy,
  • Alex Kramer
  • with Alex Cullen,
  • Matthew Flug,
  • Sam Bartlett

Why Read This Report

For years, employers have used wellness applications to decrease employee healthcare spending. As health insurance delivered via B2C grows, these platforms have become useful tools for payers and providers as well. Some wellness tools have adapted to meet their needs by integrating customer activity data with systems of record to develop deeper customer understanding. This report will examine the range of wellness tools and platforms and explain the key features that CIOs should build in their platforms.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Table of Contents

  • Wellness Platforms Offer Opportunities For Customer Engagement
  • Today's Wellness Tool Landscape Is Diverse
  • Recommendations

  • Payers And Providers: Use Wellness Tools To Engage Your Customers
  • Related Research Documents