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What Technology Populism Means For Tech Marketers

Information Workers Flex Muscles As Business Tech Decision-Makers

June 28, 2010

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  • By TJ Keitt
  • with Peter Burris,
  • Tom Grant, Ph.D.,
  • Madiha Ashour,
  • Zachary Reiss-Davis,
  • Eric Hsieh

Why Read This Report

Technology Populism — information workers provisioning technology outside of IT's auspices — is a topic of great interest to both technology vendors and IT departments. But is it more hype than reality? No. Information workers are increasingly playing a role in selecting and managing the smartphones, computers, and software they use to get their jobs done. And because IT departments feel the necessity of meeting the growing needs of a distributed workforce while cutting costs, we see them increasingly allowing some technology autonomy for workers. For technology product marketers, this means speaking directly to end users about solving their specific business problems. Going forward, technology vendors will have to design, develop, and market products directly to a variety of information workers who, like consumers, have myriad choices.

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  • Information Workers Do Indeed Have A Role In PC Selection
  • Telecommuters Exercise More Control Over PCs Than Do Non-Telecommuters
  • Most Smartphone Users Have Some Input Into The Devices They Use
  • Telecommuting Affords Freedom In Smartphone Selection
  • Workers Find Tools Outside The Firewall Regardless Of Company Size
  • Technology Populism Is Driven By The Social Network

Table of Contents

  • Technology Populism Is Real, And It Affects Business Technology Adoption

  • Talk Directly To Workers About Solving Their Problems

  • The Age Of The Information Worker Buyer Has Arrived
  • Supplemental Material
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