Trends Report

Which Service Provider Is Right For Your Supply Chain Project?

January 23rd, 2008
PC
Patrick Connaughton
With contributor:
Sharyn Leaver

Summary

Supply chain management (SCM) service providers play an important role in helping enterprises more efficiently plan and execute their supply chain strategies. Spending on SCM services will continue to grow due to increasingly complicated global networks, the mashing up of SCM operations with new mergers and acquisitions, and high profile sustainability issues that push SCM up to the C-level agenda. However, choosing a service provider can be a risky decision as many companies report missed expectations and failed projects. To avoid disappointment, buyers must select a consultancy that closely matches their needs by understanding the key characteristics of the four types of SCM service providers: 1) offshore/nearshore technology providers; 2) strategy consultants; 3) global, full-service systems integration firms; and 4) software vendor professional services.

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