Trends Report

Who Buys Drugs Online?

Most Consumers Still Buy Offline And Ignore Drug Advertisements

June 12th, 2007
Carlton Doty, null
Carlton Doty
With contributors:
Carrie Johnson , Jacqueline Lyons , Brendan McGowan

Summary

Despite the fact that U.S. consumers are shopping for everything from music to clothing online, prescription medications just don't make it to their online shopping lists. Doctors remain the most trusted source of drug-related information, and neighborhood pharmacies still reign supreme when it comes to where consumers prefer to purchase their medications. Forrester believes that this phenomenon will remain the case for the foreseeable future. Why? Prescriptions are one of few commodities for which consumers have an intrinsic need for immediate gratification.

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