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For Sourcing & Vendor Management Professionals

Who Does What? Defining Roles And Responsibilities In Vendor Management

April 11, 2011

Authors

  • By Patrick M. Connaughton
  • with Christine Ferrusi Ross,
  • Rory Stanton

Why Read This Report

Seventy-seven percent of companies report that internal resistance is the biggest challenge in running an effective vendor management office (VMO). Stakeholder resistance and turf wars are stifling the best efforts of VMOs. The solution? It's time to more clearly define the roles and responsibilities. This report identifies the common challenges and outlines the value of creating responsibility assignments between sourcing and the VMO to help crystallize the expectations across teams.

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Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

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