Trends Report

Who Does What? Defining Roles And Responsibilities In Vendor Management

April 11th, 2011
PC
Patrick Connaughton
With contributors:
Christine Ferrusi Ross , Rory Stanton

Summary

Seventy-seven percent of companies report that internal resistance is the biggest challenge in running an effective vendor management office (VMO). Stakeholder resistance and turf wars are stifling the best efforts of VMOs. The solution? It's time to more clearly define the roles and responsibilities. This report identifies the common challenges and outlines the value of creating responsibility assignments between sourcing and the VMO to help crystallize the expectations across teams.

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