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Why Strategic Functions Fail

Part 3 Of A Three-Part Series On Why Key IT Roles Fail

July 29, 2011

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Why Read This Report

Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common reasons for failure across all roles and the specific reasons for failure in individual ones. For this third report in the series, we focus on why vendor management, architecture, planning, relationship management, security, and demand management fail and what can be done to mitigate or avoid failure.

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Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

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Also in Collection: Why Roles Fail

Table of Contents

  • Strategic Roles Failed Frequently With Moderate Damage
  • RECOMMENDATIONS

  • Strategic Roles Must Balance Facilitation With Top-Down Control
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