Report

Why Agile Matters For Customer Experience

Agile Helps CX Professionals Fast-Track And Hone CX Programs
July 1st, 2014
With
John Dalton
and Corey Stearns

Summary

Customer experience (CX) professionals disillusioned with traditional development methods that are slow and lead to broken experiences embrace Agile to fast-track and hone their programs. Agile adds rigor and discipline to customer experience management p

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