Trends Report

A Lack Of Confidence In And Investment In AI Hampers HR’s Modernization

Our Survey Of US HR Leaders Reveals That AI Appears Last On Their List Of Priorities

April 13th, 2022
Betsy Summers, Principal Analyst
Betsy Summers Principal Analyst
With contributors:
James McQuivey, PhD , Katy Tynan , Nick Monroe , Anjali Thomke , Rachel Birrell

Summary

Artificial intelligence (AI) is one of the promising technologies available to HR to retain talent and drive. Applied to talent quandaries, AI can provide solid baseline recommendations that help HR and talent professionals be more efficient and effective at their jobs. But our survey data shows that most US-based HR leaders are not ready for AI; they instead put AI low on their priority list for strategy and skill development.

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