Best Practice Report

A Performance Management Evolution Is Critical To Employee And Employer Success

Remediate The Damage Of Outmoded HR-Led Traditions With Continuous Performance Development Practices

August 30th, 2021
With contributors:
Keith Johnston , Nick Monroe , Tyler Castro , Emily Stutzman


Improving employee performance is a critical goal for execs, yet many still rely on traditional HR-led practices of performance management that are rarely fit for purpose for today’s workforce. While leaders realize they can’t “command and control” their employees into better performance, they seldom change the process central to the problem: the way they manage and reward performance. To improve the employee experience and company outcomes, they must discard this “necessary evil” and instead create a practice that reflects their organizational values, culture, and KPIs — as well as an experience that not only measures employees’ contributions but also develops performance along the way.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.