Trend Report

Adjust Your Digital Operations Platform Projects In Light Of The Current Crisis

Liz Herbert
Caleb Ewald
Andrew Bartels
Jun 12, 2020

Summary

AD&D pros face tough choices with budget cuts to digital operations platforms (DOPs). Don’t make decisions on impulse: Understand shifting priorities and the full range of choices at hand to make the most well-informed decisions when navigating the current crisis. Identify what “mode” you are in (survival, adaptive, or growth) due to the pandemic, so that you can benchmark expected cuts to back-office systems. The DOP spans numerous business functions, so evaluate each module based on your division or company’s mode to determine the proper budget adjustments. Budget cuts aren’t a one-size-fits-all approach to solving problems. Read “ Where To Adjust Tech Budgets In The Pandemic Recession” and book an inquiry for help.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).