Summary
For insurers, the competitive landscape continues to intensify as smartphone-enabled insurtechs and ecosystem orchestrators exploit the empowered consumer's demand for digital interactions. To keep pace, insurers must effectively deploy digital tools across their customer and agency journeys. This assessment chapter of our digital insurance strategy playbook will help you evaluate your digital capabilities to better target your investments while also providing a means for benchmarking as you advance your digital transformation agenda.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.