Summary
A well-organized, empowered digital business team is the basis for a successful and sustainable digital transformation. However, centralizing all digital accountabilities often doesn’t work in large and complex organizations, while full digital devolution might lead to chaos and wasted resources. Digital leaders need to first establish key responsibilities for digital strategy, governance, and execution — before empowering a digital acceleration team that works with line-of-business teams. The Forrester Digital Acceleration Decision Tool helps firms evaluate the current state of their digital organization structure and assess their need for a digital acceleration team.
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