Best Practices: IT Asset Management

For the past decade, technology management has been deploying critical business applications to enable other business divisions and executive management to better control and manage business processes, applications, and operations. While technology management has focused on systems that allow other business units to be better business contributors, it's increasingly blamed for not operating as an effective business contributor itself. The purpose of IT asset management (ITAM) is to function as technology management's general ledger and business intelligence system. ITAM has long been on the enterprise technology management to-do list to start or improve practices. For many firms, there've been many reasons why ITAM programs have never risen high enough to gain real traction. External to technology management, drivers such as cost control and software audit threats are increasingly pushing ITAM to the forefront of the business technology agenda. Act now to reduce risk and boost cost controls by using these ITAM best practices to implement or improve an ITAM program.