Summary
B2B organizations must evolve measurement of marketing’s impact on the revenue engine beyond traditional, sourcing-based performance indicators to reflect current B2B buying behavior, but many find it hard to break from established orthodoxies. Marketing leaders committed to implementing performance indicators aligned with the value marketing creates must confront and overcome reluctance to change. This report highlights why B2B organizations must move beyond established sourcing metrics, the business factors that shape resistance to change, and approaches for overcoming that reluctance and effectively implementing a superior set of performance indicators.
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