Trend Report

Brief: Salesforce's Customer Platform Gets Richer — And More Complex

Coders Will Find Heroku Enterprise Useful For Compliance Apps, And A New Commitment To Real-Time Applications

John Rymer
Jeffrey Hammond
Clay Richardson
 and  five contributors
Nov 02, 2015

Summary

Read this brief for our reassessment of Salesforce's cloud platform strategy in the wake of new products and enhancements. Salesforce extended and further integrated its platform, a popular cloud-based option for application development and delivery (AD&D) pros to win, serve, and retain customers. Clients will see improvements in Heroku's value for secure applications, as well as an emerging platform for real-time data applications. Gaps in customer-facing portals and mobile apps remain. Using combinations of the services to build and deploy applications remains complex.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).