Build A Goal-Based Roadmap That Adapts To Continuous Disruption

Roadmap: The Digital Insurance Strategy Playbook
May 27th, 2021
With Contributors:
Christiana Lano
and Sam Bartlett


COVID-19 tested insurance digital strategists' ability to think in long- and short-term dimensions at the same time. Insurers, accustomed to the "inertia of the ordinary," suddenly had to abandon the linear swim lanes of traditional transformation roadmap

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