Best Practice Report

Building A Buyer-Aligned Sales Process

December 5th, 2018
With contributor:

Summary

A well-designed sales process aligns to the buyer’s decision-making process and includes prescriptive sales activities, assets, and observable outcomes. Building a sales process begins with an assessment of the current process and its alignment to the buyer’s journey. The exercise of assessing, creating, and implementing a buyer-aligned sales process enables sales and marketing leaders to understand buyer needs, align sales activities with buyer needs at each step of the process, and continually seek ways to expedite the buyer’s journey. In this report, we define seven steps that B2B organizations should follow to create and implement a buyer-aligned sales process that will maximize the likelihood of closing more deals.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.