Trend Report

Business Capability Architecture: Use Business Outcomes To Drive Technology Strategy

Randy Heffner
 and  three contributors
Dec 17, 2010

Summary

Business capability maps, as a key element of business architecture, are central to laying a new and better foundation for technology strategy. To build on this foundation, we introduce Forrester's Business Capability Architecture, which establishes an architectural structure for consistent, business-focused design from the top levels of enterprise architecture planning down through the implementation of your running business in the digital age. Architects should begin to evolve their design models toward business capability implementations, directly connecting pursuit of continuous business improvement with the ongoing business and technology change necessary to deliver it.

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