Summary
To support its $10-billion property and casualty insurance business, CNA Insurance needed a way to tame its product data complexity and drive better turnaround time for new product introductions and changes. By combining foundational product life-cycle management (PLM) technology with pivotal process redesign work, this carrier is capitalizing on the benefits of lower data management costs, greater product reuse, and faster speed-to-market. How did CNA get there? By executing several best practice principles such as designing its systems for people, building the product architecture for change, and driving significant process improvement through better collaboration across the development process.
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