Case Study: Deere & Company Library Integrates With The Business And Quantifies Its Impact

Many corporate libraries face extinction because they are out of step with business needs and out of the loop with their potential customers. To overcome this challenge, Deere & Company's library team hired a professional with a business background, built trusted relationships with stakeholders, and measured the value of what it delivers in business terms. The library's success stems in part from its ability to speak a language that executives understand, using concepts such as growth, metrics, and value to convey its usefulness. By communicating and expanding its competency, this 40-year-old library has transformed itself into a relevant and dynamic enterprise function.