Summary
Northwestern Mutual has excelled at building a high-performance release team — one of the critical success factors in release management. What makes the firm's release team work so well? Close alignment with testing and test environment management, open communication channels, a willingness and ability to drop changes that don't keep up with the rest of the release, and smart metrics to measure its own success. The value of such a team is apparent: Northwestern Mutual's desktop apps are stable, and its field offices are happy and productive.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).