Case Study

Case Study: Telus B2B Marketing Demonstrates The Value Of Lead-To-Revenue Management

Taking A Holistic View Of Managing Demand

Andre Pino
 and  three contributors
Apr 14, 2011

Summary

In the evolving economy, the Telus Communications B2B marketing organization found that it was more important than ever to crystallize the value of marketing's contribution to the bottom line. The management team evaluated key processes and practices, realigned the department, and implemented new processes, practices, and technologies to meet business goals and demonstrate the contribution of marketing. These efforts have resulted in an eightfold increase in the lead-to-close rate.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).