Summary
Forrester asked 72 IT professionals about the importance, enablers, and costs of culture change. Our analysis broke down culture change into eight enablers that included rewards, policies, and peer actions. Some of our findings: Leaders' actions and statements have the highest effectiveness for the level of effort, whereas punishing bad behavior was both high in effort and low in effectiveness.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).